9999x Privacy Policy

1 What Information We Collect

Certain information is collected from you when you register and use services at 9999x. This information is used to deliver the best gaming experience and to keep your account secure.

Information provided directly by you:

• Identity Information: Full name, date of birth, and National ID number.
• Contact Information: Mobile number and email address (if applicable).
• Payment Information: Your bKash, Nagad, or Rocket number and transaction details.
• KYC Documents: A copy of your National ID or passport for identity verification.
• Account Information: Username, password (encrypted), and preferences.

Automatically collected information:

• Device Information: IP address, device type, operating system, and browser.
• Usage Data: Games played, time spent, and betting history.
• Location Data: Approximate IP-based location (used solely to identify restricted regions).
• Cookies & Tracking: Session cookies, preference cookies, and analytics data.

2 How Your Data Is Used

Information collected at 9999x is used only for specific purposes. We are always committed to being transparent about how your personal data is used.

9999x also uses your information for responsible gaming oversight — monitoring player activity to prevent excessive gaming is part of our commitment to social responsibility.

3 How Long Your Data Is Retained

9999x retains your information for as long as necessary. Your data is kept while your account remains active. Even after account closure, certain information may be retained to meet legal and regulatory obligations.

• Account Information: Up to 5 years after account closure.
• Financial Transaction Information: Up to 7 years, in accordance with anti-money laundering regulations.
• KYC Documents: Up to 5 years after account closure.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.
• Gaming History: For the full duration of your active account.

4 Who Your Data Is Shared With

9999x does not sell your information to third parties. However, limited data may be shared in specific circumstances necessary for service operations.

• Payment Providers (bKash / Nagad / Rocket): Information required to complete the transaction.
• Game Providers: Anonymized data for game operations.
• Law Enforcement Agencies: Required for legal orders or investigations.
• Licensing Authority: For audits conducted to ensure regulatory compliance.
• Fraud Prevention Services: For verifying suspicious activity.

5 Cookie Policy

9999x uses cookies and similar tracking technologies on its website and app. These help improve your browsing experience and enhance platform performance.

Cookie Types:

• Essential Cookies: Essential for maintaining your login session and ensuring security. These cannot be disabled.
• Preference Cookies: Remembers your language, theme, and game preferences.
• Analytics Cookies: Used to understand which pages are most visited — fully anonymized.
• Marketing Cookies: To show you relevant promotions. You can turn this off at any time.

You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the platform.

6 Security Measures

9999x uses industry-leading security technology to protect your information. Our security team monitors the platform around the clock.

• 256-bit SSL/TLS Encryption: Bank-grade encryption across all data transfers.
• Two-Factor Authentication (2FA): An additional layer of security at login.
• Firewall & DDoS Protection: Server protection against cyber attacks.
• Regular Security Audits: Regular security audits conducted by independent third parties.
• Limited Access: Only authorized staff can access specific data.
• Auto Logout: Sessions are automatically ended after a period of inactivity.

7 Your Rights

You have clear rights regarding your personal information at 9999x. We respect these rights and aim to respond as promptly as possible.

8 Special Protection for Payment Data

Financial transactions made via bKash, Nagad, and Rocket are handled with the highest level of security. 9999x follows PCI-DSS standards, and payment information is never stored directly on our servers.

• Payments are processed directly through the secure gateways of bKash, Nagad, or Rocket.
• 9999x stores only the transaction reference number and amount.
• Payment details made through third parties are verified before being returned.
• Suspicious transactions are automatically flagged and reviewed by our team.

9 Privacy of Minors

9999x is strictly for users aged 18 and above. We do not knowingly collect information from minors. Age is verified during registration, and anyone under 18 is prevented from creating an account.

If it is found that a minor has created an account, that account will be closed immediately and all collected data will be deleted. If you believe a child or teenager is using 9999x, please notify our support team.

10 Privacy Policy Updates

9999x reserves the right to update this Privacy Policy when necessary. If significant changes are made, you will be notified in advance via your registered mobile number or email.

• You can check the "Last Updated" date at the top of the page to see when changes were last made.
• Continued use of the platform after any changes are made constitutes your acceptance of the updated policy.
• You can always close your account if you do not agree with the policy.

We recommend visiting this page regularly to stay informed about updates. Privacy Policy changes may occur particularly when new features or services are introduced.

11 Contact Us

For any questions, complaints, or data-related requests regarding the Privacy Policy, contact our Data Protection team. We are always ready to assist you.